602 Privacy Policy — User Data Protection
602 is committed to protecting the privacy and personal data of all users in Malaysia. This document explains what information we collect, how it is used, and your rights as a user in relation to that data.
Effective date: 1 January 2026. This policy is governed by the Malaysian Personal Data Protection Act 2010 (PDPA).
Information We Collect
In the course of providing its platform services, 602 collects certain categories of information from users. This information is necessary for the platform to function properly and to deliver a secure experience to every registered user.
- Full name as shown on identity card
- Date of birth for age verification
- A valid and active email address
- Malaysian mobile phone number
- Password in encrypted form
- IP address and web browser information
- Device type and operating system
- Financial transaction data in MYR
- Bank name or digital wallet used
- Deposit and withdrawal history
We also collect usage data such as pages visited, active session duration, and in-platform interactions. This data is used in aggregate to improve the overall user experience and is not linked to any individual user's identity.
How We Use Your Information
Platform Operations & Security
The information collected is used primarily to verify user identity during registration and withdrawal, to accurately process financial transactions in MYR, to detect and prevent fraudulent or suspicious activity, and to enforce the platform's terms and conditions. This data also enables the 602 team to resolve technical issues and provide relevant customer support.
Communications & Improvements
602 uses your contact information to send important account notifications, terms updates, policy changes, and transaction-related alerts. With your consent, we also send relevant promotional content. Usage data is analysed in depth to better understand the needs of Malaysian users and to continuously improve the platform's design and features.
Cookie Usage & Session Tracking
The 602 platform uses cookies and similar tracking technologies to enhance the browsing experience. Cookies are small text files stored on a user's device by their web browser when they visit the platform.
The types of cookies we use include:
- Session Cookies: Required to maintain the user's login status throughout an active session. These cookies are deleted automatically when the browser is closed.
- Preference Cookies: Saves user preferences such as display language and game category selections for a more convenient experience on future visits.
- Analytics Cookies: Anonymously collects usage data to help us understand how users interact with the platform and identify areas for improvement.
Users may manage or block cookies through their web browser settings. However, blocking session cookies may affect the login functionality and overall experience on the 602 platform.
Data Storage, Security & Information Sharing
Data Storage & Protection
All 602 user data is stored on servers protected with SSL encryption and multi-layered security measures. User passwords are never stored in readable form — they are converted into an irreversible hash. Financial information and MYR transaction data are stored in accordance with financial industry security standards.
Active user data is retained for the duration of the account and up to five years after account closure, in line with Malaysian legal requirements for financial records.
Sharing with Third Parties
602 does not sell, rent, or disclose users' personal data to third parties for marketing purposes without their explicit consent. Information may only be shared in the following limited circumstances:
- Payment service providers that process MYR transactions on behalf of the platform
- Malaysian law enforcement authorities where required by court order or applicable legislation
- Technical service providers bound by strict confidentiality agreements
All third parties who receive user data are required to uphold privacy standards equivalent to or higher than those we set.
User Rights, Policy Updates & Contact Us
User Rights Regarding Personal Data
As a 602 platform user, you have the following rights regarding your personal data under the Malaysian Personal Data Protection Act 2010:
- Right of Access: You have the right to request a copy of the personal data we hold relating to your account.
- Right of Rectification: You may request corrections to any inaccurate or outdated information held in your records.
- Right to Erasure: You may request the deletion of your personal data, subject to any applicable legal record retention requirements.
- Right to Withdraw Consent: You may withdraw your consent to receive marketing communications at any time.
Privacy Policy Updates
602 reserves the right to update this privacy policy from time to time to reflect changes in our practices or applicable legal requirements. Users will be notified of any significant changes via their registered email or in-platform notification before the changes take effect. Continued use of the platform after an update is published constitutes your acceptance of the revised policy.
Contact Us About Privacy
For any enquiries, requests, or complaints regarding this privacy policy or the use of your personal data by the 602 platform, please contact our team by email at: [email protected]
We will endeavour to respond to all privacy enquiries within seven business days. For general account or platform enquiries, please refer to the FAQ us.
Have Other Questions About Your Account?
Check FAQ for immediate answers, or register an account to start using the 602 platform with full confidence and peace of mind.